Privacy Policy
Our commitment to protecting your privacy and personal information.
At FuturePets, your privacy is important to us. This policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
We collect various types of information to provide and improve our services:
- Account Information: Name, email address, shipping address, and billing information when you create an account or place an order
- IP Addresses: Used to identify users, maintain shopping cart sessions, and prevent fraud
- Browser Information: Collected to optimize site functionality and improve your shopping experience
- Cookies: Small files stored on your device for internal tracking, shopping cart management, and site preferences
- Order History: Purchase details to process orders and provide customer support
How We Use Your Information
We use the collected information for the following purposes:
- Processing and fulfilling your orders
- Communicating with you about your orders and account
- Improving our website functionality and user experience
- Preventing fraud and unauthorized access
- Complying with legal obligations
Information Sharing
We do not sell or share your personal information with third parties for their marketing purposes.
Your personal information is kept confidential and secure. While third-party service providers (such as payment processors and shipping carriers) may process your data to fulfill orders, we do not provide personally identifiable information to advertisers or other third parties.
Data Security
We implement industry-standard security measures to protect your personal information, including:
- Secure Socket Layer (SSL) encryption for all transactions
- Secure payment processing through trusted payment gateways
- Regular security monitoring and updates
- Limited employee access to customer data
Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate data
- Request deletion of your account and associated data
- Opt out of marketing communications
Cookies and Tracking
We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but this may limit some website functionality, such as maintaining your shopping cart.
Policy Updates
We reserve the right to modify this privacy policy at any time. Changes will be posted on this page, and we encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this privacy policy or how we handle your data, please contact us through our Contact Us page.
